Warranty Administrator

Job Summary

Warranty Claims administrator for Ford and Lincoln manufacturer. Administrative duties at Vauxhall, New Jersey location. Meet Training Certification Guidelines. Process Warranty claims for Ford, Lincoln and some aftermarket vehicle applications.

Responsibilities and Duties

• Ford and Lincoln, Administrate warranty claims. Proactive claim involvement from start of claim through claim payment.
• Assist Dealership staff, Be able to check warranty coverage, Manufacturer and Extended Warranty. Be able to look up operation codes and assist Service Writers and Technicians in the proper warranty repair according to manufacturer guidelines.
• Busy dealership, high volume, experience a must. Join a Team of individuals to support warranty administration. Claims creation from start of claim, processing or claim, correction of claims, ability to submit supporting documentation to support claims and balancing warranty schedule with accounting.

Qualifications and Skills

• Ford Motor Company, Lincoln Motor company as well as some aftermarket applications related to tire and wheel, extended warranty, all things warranty claims.
• Meeting manufacturer training certification.
• CDK computer DMS system integration. Although this would be a plus, we may consider training here if individual is currently using Reynolds or Dealertrack.
• Of course basic computer shills, Office, Excel, scanning, and general abilities required to meet warranty administration of claims.

Benefits and Perks

• Health Insurance, paid time off for sick and vacation, retirement savings plans, training curriculum and good wages..

Equal Employment Opportunity

Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities.

Job Description

The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed