Service Department Administrator

Vauxhall, NJ

Full Time

Service Department

Entry Level

Put your career in the fast lane at a forward-thinking, award-winning auto dealership.

Job Summary:

The Service Department Administrator will report directly to the Service Director, with additional responsibilities assigned to service and warranty managers. This new role is vital to the success of this bustling, nationally-acclaimed and award-winning automotive dealership in Northern New Jersey, working with Ford and Lincoln vehicles, and Ford Trucks. The successful candidate must demonstrate an ability to work in a team-oriented environment, multi-task and portray an authority role when needed to enforce the handling and processing of documentation.

General hours of operation are 9 am - 5:00 pm. Overtime may be required at peak times and candidates must be available to work on Saturdays, especially the last Saturday of the month, in order to close month end.

Job Accountabilities include (but are not limited to):

Administration

Ability to form structure of document control programs to aid with open repair invoices (Repair Orders).
Process repair orders.
Process payroll.
Manage cashiering responsibilities.
File warranty claims.
Manage documents, internal billing and other general administrative duties.

Education and Training

Maintain required certifications and qualifications as per Ford Motor Company and Maplecrest Ford Lincoln.

Abide by Maplecrest Company Expectations

Attend service meetings and training sessions, including on-line and/or computer-based self-study courses.
Demonstrate behaviors consistent with the Company's Vision, Mission and Values in all interactions with customers, co-workers, vendors and suppliers.
Adhere to all company policies, procedures and safety standards.

Requirements:

Self motivated to fulfill tasks.
Ability to form structure of document control programs to aid with open repair invoices (Repair Orders).
Associates Degree
Solid computer skills
Working knowledge of Excel and Google Docs
Exceptional interpersonal, verbal and written communication skills
Strong organization and follow-up skills
Exceptional attention to detail
Positive attitude, self-motivated and eager to contribute
Valid NJ state drivers’ license
Spanish speaking a plus

Perks:

Competitive salary
Medical and Dental health coverage
Paid vacation and personal/sick days off
401(k)

Maplecrest is an equal opportunity employer and a drug free workplace.

Equal Employment Opportunity

Maplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities.

Job Description

The statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed

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